Applies to the RYTA Android app (com.dobrovolskiy.ryta) and the web version at web.ryta.online · Version of 28 July 2026
How to delete your account
This takes no more than 30 days from the moment the request is confirmed, and usually much less. There is no charge.
Deletion is permanent. Listings, conversations and reviews cannot be restored afterwards.
Payment records — the service purchased, the amount, the date and the payment status — are retained for 5 years, as required by Russian accounting and tax law. These records are not used in the Service, are not linked to an active account, and are stored separately.
We may also retain data needed to resolve disputes or to comply with requests from government authorities, for the period prescribed by law.
If you would rather not delete the whole account, you can ask us to delete specific categories instead — for example analytics and screenshots, your message history, or uploaded photos. Just say in your email what should be removed.
App permissions — location, contacts, camera, microphone and notifications — can be revoked at any time in your device settings, without contacting us.
After deletion you are free to register again with the same phone number. It will be a new account, without your previous listings, conversations or reviews.
OOO RusYugTrans (ООО «РусЮгТранс»)
INN 2312323650 · OGRN 1232300071849
4 Selezneva St., Krasnodar, 350075, Russia
Email: ryta_rusugtrans@mail.ru
Phone: +7 861 290 1351
The full list of data we collect and how long we keep it is in the Privacy Policy.